Help CenterCategory: General SupportWhat if I miss my appointment?

What if I miss my appointment?

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Best Answer
IDNJ Support Staff

State law requires your device to be serviced regularly. You will be required to bring the vehicle in for monitoring no more than every eight (8) weeks. If you miss your appointment you will have a 7 day grace period to bring your vehicle in for service. After this period the device will lock out and you will not be able to start your car, however, we can generate a code that will get you started one time to bring your car in for service. Simply call our office at 1-800-970-1002 and we’ll be happy to help.

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